Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at contact@kenexto.com 

Q. How long will it take for my items to arrive?

A. We have two method shipping:

-Economy Delivery ( 8 to 15 days ) : Free.

-Express Delivery (3 Business Days) : £2.85

Note: Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will take usually between 1-3 business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, delivery is free in UK and +5 GBP elsewhere.

Q. Where is you company located?

A. We have an office in the beautiful country: UK; 

Q. Which currency will I be charged in?

A. We processes all orders in GBP or USD

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don’t receive one within 72 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to contact@kenexto.com 

Q. How can I pay?

A. We accepts all major credit and debit cards including Visa, Mastercard and American Express and PayPal.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.